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1:1 Q&A

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got questions? find answers here

When can I get the price?

The quotation will be replied within 12 hours once we get your inquiry.

Can I get a sample to check your quality?

Sure you can. Pay for the samples and shipping fee firstly, if large amount, the sample fee will be returned

How long can I receive the samples?

Once we received the payment and confirmed files, the samples will be ready at once. It usually takes 3-5 workdays. Also you can use your own express account.

What about the lead time for large production?

Honestly, it depends on your order qty. usually it need 35~45 days.

What it is the payment terms?

We accept western union, T/T, PayPal, cash, etc.
You can also choose the one which is the most convenient and effective for you.

Are you the factory or trading company?

We’re the factory; you can get all with factory price.

Can you accept OEM?

Sure, for both trial and formal order, custom logo and packaging is acceptable.

What’s your quotation based on?

F.O.B Korea

Do you have the guarantee after sale?

Yes, 1 year warranty.

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